Nuvo Health Medical Centre – Neutral Bay

Welcome to Nuvo Health Medical Centre – Neutral Bay, your trusted family medical practice conveniently located near you and open 6 days a week.

Formally The Waters Road Practice, the practitioners here have been serving the Sydney Neutral Bay Community for over 22 years. They will continue working with us in the Nuvo Health Neutral Bay Medical Centre and remain available for all new and existing patients.

This Neutral Bay Medical Centre has Australian trained General Practitioners (GP doctors), a practice nurse and pathology onsite.
Located at 3/3-5 Waters Road Neutral Bay, Sydney, the medical practice is newly renovated and offers state-of-the-art facilities and equipment.
We accept walk-in patients and appointments over the phone, online via this website or HotDocs app.

We serve all patients from Cremorne, Neutral Bay, Mosman, North Sydney, Cammeray, Crows Nest, St Leonards, Wollstonecraft and beyond Sydney. Your health and the health of your family are our top priorities, and we eagerly anticipate the opportunity to meet you and provide the care you deserve. Contact Nuvo Health Medical Centre – Neutral Bay today and experience compassionate, reliable medical services right in your neighbourhood.

Practice Announcement

  • Please be advised of fee changes effective from 2nd December 2024. For more information, please refer to the Practice Fees section below.
  • Now Open Sundays 9am-1pm, closed Saturdays.
  • Closed Sunday 8th December
  • Closed Sunday 22nd Dec
  • Xmas opening hours
  • Monday 23rd Dec- 8am-6pm
  • Tuesday 24th Dec from 8am -1pm
  • Closed Wednesday 25th Dec
  • Closed Thursday 26th Dec
  • Friday 27th Dec from 9am-1pm
  • Monday 30th Dec from 9am-1pm
  • Tuesday 31st Dec from 9am -1pm
  • Closed Wednesday 1st Jan
  • Thursday 2nd Jan from 9am-1pm
  • Friday 3rd Jan from 9am -1pm

Book Online

Contact Us

3/3-5 Waters Road, NEUTRAL BAY, NSW, 2089

Phone: (02) 9904 5666

After Hours: (02) 7252 1599 (Fees Apply)

Fax: (02) 9904 5222

Opening Hours

  • Monday – Friday 8am – 6pm
  • Sunday 9am-1pm

GP Doctors

Dr Don Wilton

"Dr Don" has always aimed to supply high level , up-to-date medical care combined with the ongoing compassion and personal care traditionally provided by a family practitioner.

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Dr Geoff Thompson

Dr Thompson's interests are varied, including preventive measures to optimise health and lifestyle, women’s and men’s health, and travel immunisations. 

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Allied Health Practitioner

Available Services

Chronic Disease Management

More Information >

Corporate Health & Workcover Services

More Information >

Indigenous Health Services

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Maternal and Antenatal Care

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Men’s Health Services

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Mental Health Services

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Sexual Health Services

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Skin Cancer Screening

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Travel Medicine

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Women’s Health Services

More Information >

Fee Schedule

Private Fee Changes

Fee changes will occur from 2nd December 2024 to maintain an environment where we can provide you with the quality of service you deserve. We aim to keep your overall out-of-pocket expense to a minimum, while maintaining the highest possible standard of care.

Weekday Appointments (Face to Face)

On Weekdays this Neutral Bay Medical Centre operates as a private billing practice, however we do offer discount to Pension or Healthcare Card. Some patients may be eligible to be bulk billed. All other consultations will be privately billed, and with a valid Medicare card we can claim your rebate for you electronically at the time of your consult.

Consultation fees are based on length and complexity of the consultation.

We also take walk-in patients, however please note that these will be privately charged and we cannot guarantee a short wait time for these consultations as they may be fitted in around existing appointments if possible.

Weekend Appointments (Face to Face)

We are a fully private Sydney billing practice on weekends and public holidays. A reduced gap fee is charged for children under 16, pension and concession card holders’ consultations.

Please note that consultations on  Public Holidays will attract a higher fee to the usual schedule as these are considered after-hours consultations.

Non attendance Policy

Please note a Non-Attendance Fee of $20 is payable if a patient does not attend their doctors appointment or if the appointment is cancelled with less than one hours notice.

If a patient fails to give 48 hours notice or does not attend an allied health appointment, a Non-Attendance Fee of 50% of the consult fee will need to be paid.

Vaccines & Procedural Fees

For all vaccination (travel, flu, etc.) and procedural costs please ask one of our friendly receptionists. Your doctor will explain any additional costs to you  and obtain your consent prior to receiving treatment.

Any consultations requiring additional services may be charged a procedural equipment fee of between $10 – $100.
Travel vaccines will incur a private fee also for the purchase of the vaccine as they are not covered by Medicare.

Medicals Assessments

Pre-employment medical assessments and other medical assessments are also privately billed. The cost will depend on the length and complexity of the medical assessment.

Reception are able to give a price guide but cost will be determined by the doctor at time of consult.

New Patient Information

If this is your first visit to our Neutral Bay medical practice, please bring the following to your first consultation:

  • A valid Medicare card if you have one (check expiry date) and a Photo ID (e.g. driver’s licence/student card)
  • Please arrive 10 minutes ahead of your scheduled appointment time to fill in necessary paperwork including a New Patient Registration Form (Can be downloaded and pre-filled by clicking here: New Patient Registration Form)
  • If you are a Workcover patient, you will need to inform your Employer prior to the consultation and bring your employer’s contact details for verification to arrange payment through Workcover
  • If you are coming for a consultation with private billing, or on a Public Holiday or you are a Private patient (without a Valid Medicare card) or you intend on having a procedure e.g. Dressings/Suturing/Vaccinations, please bring a form of payment. We accept Cash, Eftpos and Credit Cards. We do not accept Cheques.

If you need to change your appointment time please inform us as soon as possible to avoid late cancellation fees.

FAQs

What parking is available at Nuvo Health Medical Centre – Neutral Bay

For repeat prescriptions and referrals

After hours contact information for Nuvo Health Medical Centre – Neutral Bay