Nuvo Health Medical Centre Epping, formerly The Carlingford Epping Surgery has operated in the local area for over 85 years, commencing in Epping and opening a surgery in Carlingford shortly thereafter. The practice has always sought to provide individuals and families in our community with a comprehensive service in all areas of General Practice.
Patients are able to see the doctor of their choice, but if their doctor is not available, other doctors in the practice will be able to see them and access their medical history, thereby ensuring the highest level of continuing quality care. All patient’s consultations and medical records are kept in the strictest of confidence.
We have 10 General Practitioners, 2 Practice Nurses, a Clinical Psychologists and a Dietitian at the practice. We also have pathology services onsite by 4Cyte Pathology.
Nuvo Health Epping is a private billing medical centre.
Payment is required at the time of consultation – Medicare Rebates are available for those eligible.
Please note that our reception team cannot advise the exact fee you will be charged at the time of booking. The below fees and rebates are a guide only.
The doctor will determine the Medicare item number to be charged on the day of your appointment based on the Length and Complexity of your consultation.
A ‘Standard’ appointment is usually for one main issue/medical need.
A ‘Long’ appointment is usually for more than one issue/medical need.
A ‘Extended’ appointment is for several complex issues/medical needs.
Appointments on Saturdays, Sundays and Public Holidays are considered premium services and will attract a $20 – $40 higher fee than weekday appointments.
Medicare Extended Safety Net
For information on the Medicare Extended Safety Net, please read this post.
New Patients
If this is your first visit to the practice, please bring the following to your first consultation:
A valid Medicare card if you have one (check expiry date) and a Photo ID (eg driver’s licence/student card)
Please arrive 10 minutes ahead of your scheduled appointment time to fill in necessary paperwork including a New Patient Registration Form (Can be downloaded and pre-filled by clicking here: New Patient Registration Form)
If you are a Workcover patient, you will need to inform your Employer prior to the consultation and bring your employer’s contact details for verification to arrange payment through Workcover
If you are coming for a consultation with private billing, or on a Public Holiday or you are a Private patient (without a Valid Medicare card) or you intend on having a procedure eg Dressings/Suturing/Vaccinations, please bring a form of payment. We accept Cash, Eftpos and Credit Cards. We do not accept Cheques.
If you need to change your appointment time please inform us as soon as possible to avoid late cancellation fees.
If you require after hours medical assistance of a non-urgent nature, please call 02 7252 1599 (fees apply)
For any urgent medical care please call 000.
Home visits will be at the doctors discretion and may incur additional fees. A staff member will contact you on the next business day to process payment.
Get To Know Us
We appreciate that we cannot be all things to all people but we endeavor to provide a service based on mutual respect. We believe that we should treat our patients in the same way that we would like to be treated so please if you have any issues, bring them to the attention of our Practice Manager, Megan or your doctor.
